This is a demo store. No orders will be fulfilled.

Orders and Returns

Orders

Please note the following:

  • Customers are required to inspect software items immediately upon receipt.
  • Customers ARE responsible for their purchase decisions.
  • All item prices are final at time of purchase.
  • Software licenses, media and downloaded titles are NOT returnable upon receipt.
  • Mediawide reserves the right to refuse a return for any items returned after 30 days of downloading the software, or 30 days after the software has been delivered to you.
  • If you have any questions regarding these changes, please contact helpdesk@mediawide.com

Returns

If you are not completely satisfied with the software you’ve bought from this website, you can get your money back within 30 days of downloading the software, or 30 days after the software has been delivered to you.

One thing worth mentioning: This guarantee works only for software bought online from a Mediawide website. If you’ve bought your software in retail or from another website, please contact them and check their Returns policy.

How to return a product?

To return a product, please follow the procedure below:

Contact Us with the following information:

  • Your contact information (first name, last name, address, email, phone number)
  • Your order ID
  • Your reason for return
  • Proof that the software has been uninstalled from all your computers and will never be installed or used any more (Screenshots will suffice).

Refunds

If you have purchased your item by credit card, the refund is re-credited to the account associated with the credit card used for the order.

If you have purchased your item using any other payment method, we’ll send you a refund by check once approved by our Financial Department.

This guarantee is without prejudice of the exercise of the statutory right of returning products during the 7-day cooling off period.